General
I have an older gift card that only has the Next Level Burger logo on it, can I use it at Veggie Grill by Next Level locations?
No, unfortunately our older gift cards can only be redeemed at Next Level Burger locations. All new Next Level gift cards issued as of 11/12/24 will be valid at both restaurants!
I have an older gift card that only has the Next Level Burger logo on it, can I use it in the NLB Rewards app?
No, unfortunately our older gift cards can only be redeemed in-store. Our new Next Level gift cards issued as of 11/12/24 will be valid at both restaurants!
Can I purchase a gift card in a restaurant?
Yes, gift cards are available for purchase at all Next Level Burger and Veggie Grill by Next Level restaurants.
Can I purchase a Next Level gift card online?
Yes, e-gift cards are available for purchase at https://wwws-usa2.givex.com/cws4.0/nextlevel/. For physical gift card purchases, please visit your nearest Next Level Burger or Veggie Grill by Next Level location.
Can I use my gift card as a payment method for online orders?
Gift cards can be used as payment for online orders but cannot be used as payment for 3rd party delivery orders.
Is there an expiration date for my gift card?
No, there is no expiration date on Next Level gift cards.
What happens if I lose my gift card or it is stolen?
If lost, stolen or destroyed, gift cards will only be replaced for remaining value with original proof of purchase and gift card identification number.
Can I reload my gift card?
Yes, you can reload your gift card at any time by visiting https://wwws-usa2.givex.com/cws4.0/nextlevel/.